Aura Signature Painting LLC ("Aura," "we," "us") is an Arizona painting company. This policy explains what information we collect through this website and when you contact us, how we use it, and the choices you have. If you have questions, call (480) 996-1253 or email [email protected].
Information You Give Us
When you request an estimate or contact us, we collect what you choose to share, such as:
- Your name, phone number, email address and project ZIP code
- The type of work you're interested in and any project details you write
- Photos you upload of your space
- Whether you agreed to receive text messages from us, along with the date, time and wording of that consent
Information Collected Automatically
Like most websites, our hosting provider (Cloudflare) processes technical information such as your IP address, browser type and the pages you visit, to deliver the site, keep it secure and block spam. Our estimate form may use Cloudflare Turnstile, a security check that helps confirm a real person is submitting it. Our fonts are delivered by Google Fonts, which receives your IP address when a page loads. We may use privacy-friendly analytics that count visits without advertising cookies. We do not sell your information, and we do not use advertising trackers on this site.
How We Use Your Information
- To respond to your request, prepare your estimate and schedule visits
- To communicate with you about your project, including Daily Updates if you hire us
- To perform and support the work, including sharing project details with the painting crew assigned to your job
- To keep records, protect against fraud and spam, and meet legal obligations
Text Messages
If you check the texting box on our form, you agree that Aura may send text messages about your project to the number you provided, between 8 am and 8 pm Arizona time. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Agreeing to texts is never required to request an estimate or hire us.
We do not sell, rent or share your mobile number or text-messaging consent with third parties or affiliates for their marketing purposes.
Who We Share Information With
We share information only as needed to run our business and serve you:
- Service providers that host this website, deliver our email and support our operations, who may use it only to provide those services
- The painting crew or subcontractor performing your project, limited to what they need to do the work
- Authorities or others when required by law, or to protect our rights, our customers or the public
- A buyer or successor if our business is sold or reorganized, subject to this policy
How Long We Keep It
We keep estimate requests and project records for as long as needed to serve you, honor warranties and meet legal, tax and licensing requirements, and then delete or securely archive them.
Your Choices
You can ask us to update or delete your information, or to stop contacting you, by calling (480) 996-1253 or emailing [email protected]. We may need to keep some records where the law requires it.
Security
We use reasonable safeguards to protect your information. No website or email system is perfectly secure, so please don't send sensitive information such as payment card numbers or Social Security numbers through our form.
Children
This website is intended for adults. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this policy from time to time. The effective date at the top shows when it last changed.
Contact Us
Aura Signature Painting LLC · Greater Phoenix, Arizona · (480) 996-1253 · [email protected]